Please see the Help section for more information. Payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unwatched Netflix content. To cancel, go to your My Virgin Media account. You can cancel your Netflix membership at any time and will continue to have access to the Netflix service through the end of your billing period.

Netflix may change subscription plans and the price of the service from time to time however, any price changes or changes to Netflix subscription plans will apply no earlier than 30 days following notice to you. Your Netflix subscription allows you to access content on the Netflix app. You cannot add existing Netflix subscriptions to your Virgin Media bill, but you will still be able to sign in to your Netflix account through Stream. Members of households with an existing or recent Netflix membership may not be eligible for the Stream discount. Stream discount requires you to add a Netflix subscription to your Virgin Media bill and pay by Direct Debit. Stream customers new to Netflix can benefit from Stream discount. Subject to survey, network capacity and credit check. Services only available in Virgin Media network areas. Read the terms on the Priority app or at o2.co.uk/terms.Offers are subject to eligibility and availability.Priority is a service from O2 that current Virgin Media customers aged 16+ can also use. If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2. Virgin Media services are only available in Virgin Media network areas.Īll of the products on this page are subject to survey, network capacity and a credit check.Įach service has a minimum contract length that’s shown in your basket. If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change. You may choose to receive a paper bill instead. Payment: If you pay by any other means than Direct Debit, you may be charged a payment handling fee, made payable to Virgin Media Payments Ltd. Credit cannot be applied to offer prices. Stream credit: 10% saving when compared to Virgin TV 360 pricing. New Virgin Media broadband customers subject to 18 month contract and set up fees may apply. Some Stream subscriptions require 30 days’ notice to cancel.

There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. Stream box and remote remain property of Virgin Media. 4K compatible TV/device required to watch Ultra HD. Number of inclusive HD channels depends on package. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Stream box requires an HDMI cable connected to TV. Not available with other Virgin Media TV services. Stream from Virgin Media: Virgin Media broadband required (min.

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